How to Use Redirect

Quick Start (3 Steps)

1. Sign up and get your IP address
2. Add an A record in your DNS pointing to that IP
3. Wait a few minutes for DNS propagation

Detailed Setup Guide

1

Sign Up and Create Redirect

Choose between the free plan (HTTP redirect to www) or secure plan (HTTPS with custom targets).

Free Plan: Perfect for simple www redirects without SSL
Secure Plan: Includes automatic SSL, custom targets, and HTTPS support
Dedicated IP: Get a private IP address for better isolation and performance

After signup, you'll receive your unique IP address. Keep this handy for the next step.

2

Configure Your DNS

Log into your DNS provider (GoDaddy, Cloudflare, Route53, Namecheap, etc.) and add an A record:

Type	Name	Value	TTL
A	@ (or blank)	YOUR_IP_ADDRESS	300

Replace YOUR_IP_ADDRESS with the IP address provided in your dashboard after signup.

Important: Use "@" or leave the name blank to configure your root domain. Don't use "www" - that should point to your actual hosting.

3

Wait for DNS Propagation

DNS changes can take anywhere from a few minutes to 48 hours to propagate globally, though most changes are visible within 15-30 minutes.

You can test your redirect by visiting your naked domain (e.g., example.com) in a browser. You should be redirected to your target URL.

Pro tip: Use dig example.com or online tools like whatsmydns.net to check if your DNS changes have propagated.

4

SSL Certificate Provisioning (Secure Plan)

If you're on the secure plan, an SSL certificate will be automatically requested from Let's Encrypt once your DNS is properly configured and pointing to our IP.

Certificate provisioning usually takes 2-5 minutes after DNS propagation
Certificates are automatically renewed every 90 days
No manual intervention required

Once the certificate is issued, your redirect will work with both HTTP and HTTPS.

DNS Provider Specific Instructions

GoDaddy

Log into your GoDaddy account
Go to "My Products" → "DNS"
Find your domain and click "DNS"
Click "Add" in the Records section
Select "A" as the type
Leave "Host" as "@"
Enter the IP address in "Points to"
Set TTL to "Custom" → "300 seconds"
Click "Save"

Cloudflare

Log into Cloudflare
Select your domain
Go to "DNS" tab
Click "Add record"
Select "A" as type
Enter "@" in name field
Enter the IP address in IPv4 address field
Set Proxy status to "DNS only" (gray cloud)
Click "Save"

Note: Make sure the proxy is disabled (gray cloud) so DNS points directly to our IP.

Namecheap

Log into Namecheap
Go to "Domain List" and click "Manage" next to your domain
Go to "Advanced DNS" tab
Click "Add New Record"
Select "A Record"
Enter "@" in Host field
Enter the IP address in Value field
Set TTL to "Automatic" or "5 min"
Click the checkmark to save

AWS Route53

Log into AWS Console
Go to Route53 service
Select your hosted zone
Click "Create Record"
Leave "Record name" blank
Select "A - Routes traffic to an IPv4 address"
Enter the IP address in Value field
Set TTL to 300
Click "Create records"

Troubleshooting

Redirect not working?

Check that DNS has propagated using dig yourdomain.com
Verify the A record points to the correct IP address
Clear your browser cache or try in incognito mode
Wait longer - DNS can take up to 48 hours in rare cases

SSL certificate not provisioning?

Ensure DNS is properly configured and propagated first
Certificate provisioning starts only after DNS points to our IP
Allow 2-10 minutes for certificate issuance
Check that no CAA records are blocking Let's Encrypt

Need help?

Contact support through your dashboard or email us. We're here to help you get your redirect working!

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